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Annual / Season Passes

  • What is the “Save up to $60 on an Annual Pass Online” offer?

  • Beginning November 18, 2019 through March 2, 2020, guests can purchase an Annual or Season Pass for a special price.  Savings vary by pass type and are compared to regular front gate pricing.  See store for exact pricing.

  • How do I check my blackout calendar?
    • Calendars for similar or same products may differ. Please follow the most appropriate instructions:
      • For new purchases, please check the terms & conditions for each product.
      • For current passes in the first year of use, please enter the website address listed on the back of your current Pass.
      • For FlexPay™ members who have completed their first year and are now participating in our monthly renewal program, please either enter the website address listed on the back of your pass (if you have visited the Park and received your new monthly pass credential) or click on one of the following links depending on your pass type:
        • Gold
        • Silver

    Monthly FlexPay™ pass calendars may differ from calendars for new pass purchases and are subject to change.

  • How do I upgrade my Annual Pass?

  • Upgrades are available for all fully paid Annual Passes. Upgrade your Annual Pass at any ticket booth or inside the park at the Universal Box Office. Tickets purchased with the monthly payment option, FlexPay™, cannot be upgraded at this time.

  • How do I upgrade my Season Pass?

  • Upgrade your Season Pass to an Annual Pass at any ticket booth or inside the Park at the Universal Box Office. Your expiration date will be 12-months from the date of first visit using your Season Pass.

  • How can I get into Universal Studios Hollywood if I come on a black-out date?

  • To come on a black-out date, you may upgrade to a higher level Annual Pass, available at any ticket booth.  Based on availability.  Restrictions may apply.  Higher level Annual Passes may share the same black-out dates, so be sure to check before upgrading.

  • I lost my pass, how do I get a new one?

  • To replace your lost Annual or Season Pass, visit any ticket booth at Universal Studios Hollywood. There is a $10 fee to replace lost passes. Please have a valid photo ID with you.

  • Does my Annual or Season Pass include admission to Halloween Horror Nights?
    • Platinum Annual Pass members will receive one free ticket in the first year to attend Halloween Horror Nights, available for select nights only.  For details, visit universalpassmember.com.  After the first year of your pass, if you are on a monthly membership, you will receive one free ticket to attend each calendar year’s Halloween Horror Nights but your monthly membership must be valid on the date of visit.
    • For all other passes, Halloween Horror Nights is a separately ticketed special event, and an Annual or Season Pass alone does not grant admission to the event. However, there are Pass Member discounts to Halloween Horror Nights. For details, visit www.universalpassmember.com.

    Note:  The Platinum Pass Universal Express benefit does not apply to separately ticketed events, including Halloween Horror Nights.

  • I currently have an Annual or Season Pass, how do I renew?

  • Pass Members can purchase a new pass at the Front Gate or Online.

  • Can I get express access to all the rides, attractions and shows with my Annual or Season Pass?

  • Platinum Annual Pass Members receive one-time (per day) express access to each ride, attraction and seated show.* For all other Pass Members and guests, you can upgrade in-Park to a Universal Express™ ticket for the day (subject to availability), which is available at the Universal Box Office. Express access is a separate line with a shorter wait time at each ride and attraction and a priority seating area at select shows.

    *Does not apply to food and retail locations or non-seated shows.

  • What are some of the Annual/Season Pass benefits and specials?

  • Pass Members receive exclusive offers, invitations and promotions, which vary by pass type. Please visit the Annual Pass Overview page for a full list of Annual/Season Pass Member benefits.

    Some of these exclusive offers are only communicated via email so please make sure to update your profile with your most current email address information.

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 Copyright & Trademark Terms of Service Privacy Policy CA Rights Accessibility Information
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FLEXPAY™ DETAILS

  • Estimated price per month for 11 months after initial down payment of $119 Silver, $144 Gold, $249 Platinum. 0% APR.
  • Then pay remaining balance for the first year in 11 low monthly payments billed monthly to your credit card (U.S. billing address required)
  • No interest on payments
    (0% APR; no approval necessary)
  • Pass auto-renews on a month-to-month basis after the first year; cancel at the end of any monthly renewal term without penalty
  • Access your account online
  • Only available on UniversalStudiosHollywood.com
Terms & Conditions
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Terms And Conditions

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Terms & Conditions Sample Contract

Because your purchase includes payments with FlexPay™, please read and agree to the contract agreement below:

Date of Contract: XX/XX/XX
Order ID: XXXX
Contract ID: XXXX

RETAIL INSTALLMENT CONTRACT

ANNUAL PERCENTAGE RATE
(The cost of my credit as a yearly rate) 0%
FINANCE CHARGE
(The dollar amount the credit will cost me) $0.00
Amount Financed
(The amount of credit provided to me or on my behalf) $XXX.XX
Total of Payments
(The amount I will have paid after I have made all payments as scheduled) $XXX.XX
Total Sales Price
(The total cost of my purchase on credit, including my down payment, of $XXX.XX)$XXX.XX

Payment schedule: 11 monthly payments beginning XX/XX/XX, the first 10 of which shall be $XX.XX and the 11th of which shall be $XX.XX.
See the agreement below for any additional information about nonpayment, default, and any required repayment in full before the scheduled date.

Itemization of Amount Financed:
    Cash Price$XXX.XX
    Today's Down Payment $XXX.XX
Amount financed (payment for balance of purchase price)$XXX.XX
Amount to abe paid on your credit card each month for 10 months $XX.XX
Amount to be paid on your credit the final (11th) month $XX.XX
My down payment and all future payments will be charged to my credit card.

PREPAYMENT: I may pay off the amount due in its entirety by credit card at any time without penalty. Partial payments are not permitted. Cash payments are not permitted.

I agree to purchase from Universal Studios Hollywood (USH), 100 Universal City Plaza, Universal City, CA 91608, the number of annual pass(es) printed below (“Passes”). I agree that the Passes are valid for twelve (12) months from the date of first visit that I select at the time of purchase, and thereafter will be automatically renewed on a month-to-month basis until I cancel them. I authorize USH to charge my credit card or any valid replacement card I supply in the future, for the term of 12 months from the date of purchase based on the amounts set forth above, and after the 12 month term of my Passes for future payments on a month-to-month basis. I acknowledge that, if any monthly payment by credit card is not completed (or is reversed) at any time during the initial 12 month payment term or during any monthly renewal term thereafter, my Passes may be suspended and I may be refused admission until the remaining balance is paid. If funds available through my credit card account are not sufficient to cover any payment when due, I am responsible for providing USH access to another credit card account to pay the full amount due.

After the initial 12 month term of my Passes expires, the monthly payment may change and will be equal to 1/12 of the then-current annual retail rate for the Passes (which may be rounded up to the nearest dollar). The payment date may also change. USH may also change the terms and features of the Passes, or convert them to a successor product. USH will notify me of any increase in the monthly payment and any material changes to the Passes or a successor product.

I agree that I may not cancel this Agreement during the initial 12 month payment term. After such 12-month term has expired, I may cancel my renewed Passes at any time by contacting USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and selecting the cancellation option for the account containing my renewed Passes. Such cancellation shall become effective at the end of the then-current monthly renewal term.

I understand that if I submit a valid promo code for a promotional offer for additional month(s) on my Passes, I agree that any such additional months shall be added to my Passes once I have paid for the entire initial 12 month payment term. I further agree that if I do not pay for the entire initial 12 month payment term, the promotional offer, if any, shall be void and I will not receive the additional month(s). I understand that renewal of my Passes on a month-to-month basis will occur at the end of the period including the initial 12 month term of my Passes plus any additional month(s) per the promotional offer. Promotional offers are not renewed.

By providing information USH requests, I agree that USH may contact me via phone or email to let me know about my account offers and events. Purchase limit of 9 Passes per credit card number. USH may sell or transfer this Agreement at any time, but I may not sell or transfer this Agreement.

I agree to purchase and accept, or promise to accept, delivery of the Annual Passes, and agree to pay USH or holder the “Total of Payments” identified above by credit card in accordance with the terms of this Agreement, including the Payment Schedule identified above. In addition to all other obligations in this Agreement, I agree to the following:

Revocation and Suspension: My Annual Passes provide me with revocable privileges which may be changed or cancelled by USH at any time without notice. My Annual Passes may be revoked for any reason, including but not limited to, the suspected purchase of my Annual Passes with an unauthorized credit card, missed payment(s), or if I or anyone for whom I have purchased an Annual Pass under this Agreement uses an Annual Pass for commercial purposes, or engages in activity which USH, in its sole discretion, deems improper, including without limitation, illegal activity or fighting or rowdy behavior at USH’s properties. In the event of revocation, USH or holder will have the right at its election to cancel this Agreement without refund, to continue to collect all amounts due under this Agreement as set forth herein, including all amounts due with respect to a revoked Annual Pass, or, provided that I have or anyone for whom I have purchased an Annual Pass under this Agreement has violated the terms and conditions of this Agreement or of the Annual Passes, to declare the entire balance under this Agreement immediately due and payable. If I or anyone for whom I have purchased an Annual Pass under this Agreement is suspected of violating any provision of this Agreement, any of the Annual Pass terms and conditions, or any other rules, regulations, or policies of USH, USH may suspend the Annual Pass held by such person or persons on a month-to-month basis subject to an investigation of the alleged violation. USH or holder will continue to collect all monthly payments due under this Agreement, including the monthly payment due for the Annual Pass that has been suspended, during any such month of suspension. Upon conclusion of the investigation and depending upon the findings of such investigation, USH may either reinstate the suspended Annual Pass and extend to cover the period of suspension, or immediately revoke the Annual Pass. In any event, USH or holder will continue to collect all amounts due under this Agreement as set forth herein.

Blackout Dates, Address Changes and Replacements: My terms and conditions provide information on days that my Annual Pass is not available for use for admission to the USH theme park, if any. All Annual Pass replacements must be done through the Guest Services lobby within the USH theme park. Address changes can be made either through the Guest Services lobby, by calling USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and updating my account profile. Any address or other contact information changes will not affect the validity of this Agreement or this Agreement’s applicability to my Annual Pass.

Any dispute or claim relating in any way to this Agreement or the Annual Passes purchased under this Agreement will be resolved by binding arbitration, rather than in court, except that I may assert claims in small claims court if my claims qualify. This Agreement is governed by the laws of the State of California, provided that The Federal Arbitration Act and federal arbitration law apply to this agreement to arbitrate. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would.

To begin an arbitration proceeding, I must send a letter requesting arbitration and describing my claim to USH’s registered agent CT Corporation System, 818 West Seventh Street, Suite 930, Los Angeles, CA 90017. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. In the event that I am able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, USH will pay as much of my filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that my claim(s) are frivolous or asserted in bad faith. Likewise, USH will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines my claim(s) are frivolous or asserted in bad faith. I may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where I live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action . We also each agree that I or you may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

By using USH’s website to purchase and pay for Annual Passes, I consent to enter into the purchase electronically and to receive electronically my contract and disclosures about the purchase (“Documents”). By providing my consent, I confirm that I agree to enter into the transaction electronically and to receive electronically the Documents, which requires that I have a computer with internet access, and the latest version of the Internet Explorer, Google Chrome, Firefox or Safari web browser. If I do not provide my consent, I will not be able to complete a purchase using the website. My consent applies only to this particular purchase and associated Documents, and does not apply to any future transactions. I can withdraw my consent by calling USH at 1-866-254-8275, but my withdrawal will not affect the validity of this purchase or my receipt of the Documents. I may ask USH for a free paper copy of the Documents by calling the same number.

I will be asked to provide my address, telephone number, and other information. If that information later changes, I will let USH know by contacting USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and updating my account profile. By signing below, I acknowledge that I am at least 18 years old and acknowledge having received a copy of this Agreement. I also acknowledge that I have read and understand the terms and conditions and agree to be bound by this Agreement.

Name: XXXXXXXXXXXXXXX Credit Card Number: XXXXXXXXXXXXXXX
Address: XXXXXXXXXXXXXXX
               XXXXXXXXXXXXXXX
Number of Passes on Contract: X                                                        Credit Card Expiration: XX/XX
Name: XXXXXXXXXXXXXXX

 

NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED ACCOUNTS PAID BY THE DEBTOR HEREUNDER.

Contact Information:
Universal Studios Hollywood
ATTN: Annual Pass/FlexPay™ Dept.
100 Universal City Plaza
Universal City, CA 91608
1-866-254-8275