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Universal Studios Hollywood™    FAQs    What are the ticket prices?
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Tickets

  • What are the ticket prices?

  • Universal Studios Hollywood™ offers a variety of ticket types, with pricing based on ticket benefits and seasonality.

    You may select a date specific ticket at varying prices or ANYTIME ADMISSION™ for the same price as the front gate. There are a variety of other ticket types, including General Admission, Annual Pass, Universal Express™, and the VIP Experience.

    To learn more about our tickets, please visit our Online Ticket Store.

    ANYTIME ADMISSION™ is subject to availability.

  • Why should I buy my tickets online?

  • Buying online is the most convenient way to get your tickets.

    You can save time and money by purchasing tickets in advance online instead of at the front gate. Note: Online savings do not apply to ANYTIME ADMISSION™ tickets or same day purchase of 1-Day General Admission or Buy a Day, Get a 2nd Day FREE Fall Special tickets.

    Visit our calendar for Park hours.

    It’s Fast, Easy & Secure!

    Your personal information will be safe.
    The Universal Studios ticket store is a VeriSign Secure Site.

  • I am not exactly sure what day I want to come. Is there a ticket for me?

  • Yes, ANYTIME ADMISSION™ is the perfect solution for anyone needing flexibility. This ticket allows guests to visit on any date of their choosing.

    Visit our calendar for Park hours.

    ANYTIME ADMISSION™ is subject to availability.

  • What is the difference between a date specific ticket and ANYTIME ADMISSION™?

  • Date specific tickets are only valid for their specified date. This ticket option also provides an online discount compared to ANYTIME ADMISSION™. ANYTIME ADMISSION™ can be used on any date of your choosing and is priced the same as the front gate General Admission ticket.

    ANYTIME ADMISSION™ is subject to availability.

  • Do you offer extended-stay tickets or Annual Passes?

  • Yes, we offer different levels of Annual Passes. Some Pass Members receive discounts on food and merchandise inside the Park and at many locations on Universal CityWalk. Benefits vary by pass type.

    Compare Passes

    You can purchase your Annual Passes now in our Online Ticket Store.

  • Why is the price online lower than the price at the front gate?

  • The online price is an advance purchase price that is not available at the front gate.  You may purchase your ticket online now at the advance purchase price, but please know that we recommend completing your purchase at least two hours in advance of your visit and that online savings do not apply to same day purchase of 1-Day General Admission or Buy a Day, Get a 2nd Day FREE Summer Special tickets.  The time to deliver your confirmation email (with ticket attachments) can vary depending on your email service provider.

  • Why are discounted 1-day tickets sold by age online and by height at the front gate?

  • Certain Park attractions have a minimum-height restriction, so guests under 48 inches (122 cm) tall of any age qualify for a discounted admission price* on our general admission tickets at the front gate.

    To simplify the buying process online, guests ages 3-9 qualify for our discounted admission price*. All guests 2 and under enter for free.

    Certain ticket types (for example, Annual Passes) are offered with just one price for all guests. For these products, there is no height-based nor age-based discount version.

    * The height-based discount cannot be combined with any other discount, promotion or special offer.

  • Can I buy tickets prior to arriving at Universal Studios Hollywood?

  • Yes, you can buy your tickets in advance through our Online Ticket Store and save money vs. the front gate. Note: Online savings do not apply to ANYTIME ADMISSION™ tickets or same day purchase of 1-Day General Admission or Buy a Day, Get a 2nd Day FREE Fall Special tickets.

    Buying your tickets in advance will maximize your convenience: when you arrive at Universal Studios Hollywood, you’ll head straight down the red carpet, right to the main entrance. No need to stop and wait at the ticket booths!

    Visit our calendar for Park hours.

  • How will you determine who is under 48 inches (122 centimeters) tall?

  • This topic is relevant to tickets purchased at the Front Gate ticket booths, not via the online store where tickets are sold by age.

    There are signs around the front entrance of the Park that will enable guests and Park employees to determine if someone qualifies for the height discount or not. The height-based discount cannot be combined with any other discount, promotion or special offer.

    The measuring devices being used take average shoe height into account. Guest will be measured with their shoes on. There is some leniency built into the measuring signs to allow for shoes.

    Note that adults are also eligible for the same discounted admission if they are under 48″ tall.

  • Do I have to purchase a ticket for my baby?

  • Children 2 years old or younger are allowed to enter the Park for free (no ticket needed).

  • What sort of behind-the-scenes access does Universal Studios Hollywood™ offer?

  • Universal Studios Hollywood™ provides all guests with a behind-the-scenes look into the world of Hollywood movie making. You’ll witness behind-the-scenes magic inside the Special Effects Show, and you’ll journey through the Universal Studio lot on the world-famous Studio Tour.

    And, for the most personalized and exclusive behind-the-scenes experience, check out the VIP Experience.

    On the VIP Experience, you’ll take an expert guided tour of the studio including legendary movie sets and award-winning production locations closed to the general public and receive Universal Express Unlimited™, which gives unlimited express access to each ride and attraction and priority seating to select shows in the Theme Park.* Limited availability (no children under 5).Learn More about VIP.

     

    *Does not apply to food and retail locations or non-seated shows.

  • Do you offer group discounts?

  • Group discounts for 10 people or more

    To pre-purchase group tickets, please call 1-800-959-9688 (Monday – Friday, 8a.m. – 5p.m. & Saturday – Sunday, 7:30a.m. – 4:30p.m.) or click here.

    For all other Park information, please call 1-800-UNIVERSAL

  • Can I buy tickets through a third party reseller (e.g. via Craigslist, eBay, etc.)?

  • We strongly recommend that you purchase tickets directly through us or our authorized ticketing partners to ensure ticket validity and authenticity.

    We are unable to verify or guarantee the validity or authenticity of tickets not purchased directly through an authorized sales channel. In the event that invalid, duplicate or counterfeit tickets are presented for park admission, entry will be denied without compensation. Please note that invalid, duplicate or counterfeit tickets may be confiscated.

  • Why did I receive a special online offer, but my friend didn’t?

  • Universal Studios Hollywood randomly selects recipients to receive promotional opportunities as we evaluate our marketing offers. The system’s testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

  • Who can I contact if I have questions about tickets?

  • For any questions or issues you have regarding tickets purchased online, please choose from the following options below:

    • If you purchased your tickets through this website, please email OnlineStoreHelp@nbcuni.com or call 1-800-UNIVERSAL (864-8377)
    • If you purchased your tickets through one of our partner-affiliate websites (i.e. colleges), please click here.

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 Copyright & Trademark Terms of Service Privacy Policy CA Rights Accessibility Information
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FLEXPAY™ DETAILS

  • Estimated price per month for 11 months after initial down payment of $119 Silver, $144 Gold, $249 Platinum. 0% APR.
  • Then pay remaining balance for the first year in 11 low monthly payments billed monthly to your credit card (U.S. billing address required)
  • No interest on payments
    (0% APR; no approval necessary)
  • Pass auto-renews on a month-to-month basis after the first year; cancel at the end of any monthly renewal term without penalty
  • Access your account online
  • Only available on UniversalStudiosHollywood.com
Terms & Conditions
x

Terms And Conditions

x
Terms & Conditions Sample Contract

Because your purchase includes payments with FlexPay™, please read and agree to the contract agreement below:

Date of Contract: XX/XX/XX
Order ID: XXXX
Contract ID: XXXX

RETAIL INSTALLMENT CONTRACT

ANNUAL PERCENTAGE RATE
(The cost of my credit as a yearly rate) 0%
FINANCE CHARGE
(The dollar amount the credit will cost me) $0.00
Amount Financed
(The amount of credit provided to me or on my behalf) $XXX.XX
Total of Payments
(The amount I will have paid after I have made all payments as scheduled) $XXX.XX
Total Sales Price
(The total cost of my purchase on credit, including my down payment, of $XXX.XX)$XXX.XX

Payment schedule: 11 monthly payments beginning XX/XX/XX, the first 10 of which shall be $XX.XX and the 11th of which shall be $XX.XX.
See the agreement below for any additional information about nonpayment, default, and any required repayment in full before the scheduled date.

Itemization of Amount Financed:
    Cash Price$XXX.XX
    Today's Down Payment $XXX.XX
Amount financed (payment for balance of purchase price)$XXX.XX
Amount to abe paid on your credit card each month for 10 months $XX.XX
Amount to be paid on your credit the final (11th) month $XX.XX
My down payment and all future payments will be charged to my credit card.

PREPAYMENT: I may pay off the amount due in its entirety by credit card at any time without penalty. Partial payments are not permitted. Cash payments are not permitted.

I agree to purchase from Universal Studios Hollywood (USH), 100 Universal City Plaza, Universal City, CA 91608, the number of annual pass(es) printed below (“Passes”). I agree that the Passes are valid for twelve (12) months from the date of first visit that I select at the time of purchase, and thereafter will be automatically renewed on a month-to-month basis until I cancel them. I authorize USH to charge my credit card or any valid replacement card I supply in the future, for the term of 12 months from the date of purchase based on the amounts set forth above, and after the 12 month term of my Passes for future payments on a month-to-month basis. I acknowledge that, if any monthly payment by credit card is not completed (or is reversed) at any time during the initial 12 month payment term or during any monthly renewal term thereafter, my Passes may be suspended and I may be refused admission until the remaining balance is paid. If funds available through my credit card account are not sufficient to cover any payment when due, I am responsible for providing USH access to another credit card account to pay the full amount due.

After the initial 12 month term of my Passes expires, the monthly payment may change and will be equal to 1/12 of the then-current annual retail rate for the Passes (which may be rounded up to the nearest dollar). The payment date may also change. USH may also change the terms and features of the Passes, or convert them to a successor product. USH will notify me of any increase in the monthly payment and any material changes to the Passes or a successor product.

I agree that I may not cancel this Agreement during the initial 12 month payment term. After such 12-month term has expired, I may cancel my renewed Passes at any time by contacting USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and selecting the cancellation option for the account containing my renewed Passes. Such cancellation shall become effective at the end of the then-current monthly renewal term.

I understand that if I submit a valid promo code for a promotional offer for additional month(s) on my Passes, I agree that any such additional months shall be added to my Passes once I have paid for the entire initial 12 month payment term. I further agree that if I do not pay for the entire initial 12 month payment term, the promotional offer, if any, shall be void and I will not receive the additional month(s). I understand that renewal of my Passes on a month-to-month basis will occur at the end of the period including the initial 12 month term of my Passes plus any additional month(s) per the promotional offer. Promotional offers are not renewed.

By providing information USH requests, I agree that USH may contact me via phone or email to let me know about my account offers and events. Purchase limit of 9 Passes per credit card number. USH may sell or transfer this Agreement at any time, but I may not sell or transfer this Agreement.

I agree to purchase and accept, or promise to accept, delivery of the Annual Passes, and agree to pay USH or holder the “Total of Payments” identified above by credit card in accordance with the terms of this Agreement, including the Payment Schedule identified above. In addition to all other obligations in this Agreement, I agree to the following:

Revocation and Suspension: My Annual Passes provide me with revocable privileges which may be changed or cancelled by USH at any time without notice. My Annual Passes may be revoked for any reason, including but not limited to, the suspected purchase of my Annual Passes with an unauthorized credit card, missed payment(s), or if I or anyone for whom I have purchased an Annual Pass under this Agreement uses an Annual Pass for commercial purposes, or engages in activity which USH, in its sole discretion, deems improper, including without limitation, illegal activity or fighting or rowdy behavior at USH’s properties. In the event of revocation, USH or holder will have the right at its election to cancel this Agreement without refund, to continue to collect all amounts due under this Agreement as set forth herein, including all amounts due with respect to a revoked Annual Pass, or, provided that I have or anyone for whom I have purchased an Annual Pass under this Agreement has violated the terms and conditions of this Agreement or of the Annual Passes, to declare the entire balance under this Agreement immediately due and payable. If I or anyone for whom I have purchased an Annual Pass under this Agreement is suspected of violating any provision of this Agreement, any of the Annual Pass terms and conditions, or any other rules, regulations, or policies of USH, USH may suspend the Annual Pass held by such person or persons on a month-to-month basis subject to an investigation of the alleged violation. USH or holder will continue to collect all monthly payments due under this Agreement, including the monthly payment due for the Annual Pass that has been suspended, during any such month of suspension. Upon conclusion of the investigation and depending upon the findings of such investigation, USH may either reinstate the suspended Annual Pass and extend to cover the period of suspension, or immediately revoke the Annual Pass. In any event, USH or holder will continue to collect all amounts due under this Agreement as set forth herein.

Blackout Dates, Address Changes and Replacements: My terms and conditions provide information on days that my Annual Pass is not available for use for admission to the USH theme park, if any. All Annual Pass replacements must be done through the Guest Services lobby within the USH theme park. Address changes can be made either through the Guest Services lobby, by calling USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and updating my account profile. Any address or other contact information changes will not affect the validity of this Agreement or this Agreement’s applicability to my Annual Pass.

Any dispute or claim relating in any way to this Agreement or the Annual Passes purchased under this Agreement will be resolved by binding arbitration, rather than in court, except that I may assert claims in small claims court if my claims qualify. This Agreement is governed by the laws of the State of California, provided that The Federal Arbitration Act and federal arbitration law apply to this agreement to arbitrate. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would.

To begin an arbitration proceeding, I must send a letter requesting arbitration and describing my claim to USH’s registered agent CT Corporation System, 818 West Seventh Street, Suite 930, Los Angeles, CA 90017. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. In the event that I am able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, USH will pay as much of my filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that my claim(s) are frivolous or asserted in bad faith. Likewise, USH will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines my claim(s) are frivolous or asserted in bad faith. I may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where I live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action . We also each agree that I or you may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

By using USH’s website to purchase and pay for Annual Passes, I consent to enter into the purchase electronically and to receive electronically my contract and disclosures about the purchase (“Documents”). By providing my consent, I confirm that I agree to enter into the transaction electronically and to receive electronically the Documents, which requires that I have a computer with internet access, and the latest version of the Internet Explorer, Google Chrome, Firefox or Safari web browser. If I do not provide my consent, I will not be able to complete a purchase using the website. My consent applies only to this particular purchase and associated Documents, and does not apply to any future transactions. I can withdraw my consent by calling USH at 1-866-254-8275, but my withdrawal will not affect the validity of this purchase or my receipt of the Documents. I may ask USH for a free paper copy of the Documents by calling the same number.

I will be asked to provide my address, telephone number, and other information. If that information later changes, I will let USH know by contacting USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and updating my account profile. By signing below, I acknowledge that I am at least 18 years old and acknowledge having received a copy of this Agreement. I also acknowledge that I have read and understand the terms and conditions and agree to be bound by this Agreement.

Name: XXXXXXXXXXXXXXX Credit Card Number: XXXXXXXXXXXXXXX
Address: XXXXXXXXXXXXXXX
               XXXXXXXXXXXXXXX
Number of Passes on Contract: X                                                        Credit Card Expiration: XX/XX
Name: XXXXXXXXXXXXXXX

 

NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED ACCOUNTS PAID BY THE DEBTOR HEREUNDER.

Contact Information:
Universal Studios Hollywood
ATTN: Annual Pass/FlexPay™ Dept.
100 Universal City Plaza
Universal City, CA 91608
1-866-254-8275