Skip to content
  • F / C
  • Pass Members
  • Today's Park Hours:
  • Visit CityWalk
  • Things
    to do
  • Plan
    Your Visit
  • World-Famous
    Studio Tour
  • VIP
    Experience
  • Special
    Offers
  • Search

BUY TICKETS
AND PASSES
CLOSE

Select Date

Purchase a ticket or Universal Partner Hotel Package

Pay with FlexPay™! Low Monthly Payments!
Learn More



Select Date

Purchase a ticket or Universal Partner Hotel Package

Select Date

Purchase a ticket or Universal Partner Hotel Package
Rides and Attractions
Dining
Shopping
Entertainment
Events and Seasonal Activities
CityWalk ®
For Kids
Character Sightings
Explore the wizarding world of harry potter™
Park Highlights
Pass Members
Calendar and Hours
Park Map
Directions and Parking
ADDITIONAL INFORMATION

Hotels and Packages
Park Tips
Ride Height Requirements
Accessibility Information
Rider Safety
Theme Park Services
Dietary Food Guide
Childcare Services
Policies and Restrictions
Explore the Tour
Fast & Furious - Supercharged
King Kong 360 3-D
Tours in Spanish
Tours in Mandarin
The ultimate guide for movie buffs
Exclusive Backlot Access
Exclusive Theme Park Benefits
Expert Tour Guide
Booking Your Tour
Guest Reviews
Save $10 when you book online
Save up to
$30 online
1-Day General Admission
Starting at $109
Save $10
Online
VIP Experience
Exclusive VIP Access for $349+
All Tickets
Compare Annual Passes
Group Discount for 10+
Save on admission when you book online
Wizarding World of Harry Potter Back to Hogwarts Rules
Universal Studios Hollywood™    Wizarding World of Harry Potter Back to Hogwarts Rules

Official In-Park Social Media Giveaway Rules

Universal Studios Hollywood
Wizarding World of Harry Potter Hollywood Back To Hogwarts In-Park Twitter Giveaway
Official Rules

Sept 1, 2018

PRELIMINARY INFORMATION: No purchase necessary to enter or win. A purchase or payment of any kind will not increase your chances of winning. Please read these rules carefully, they contain important information regarding your legal rights including mandatory arbitration, no class relief, and waiver of your right to a jury trial.

ELIGIBILITY: These rules (the “Official Rules”) apply to all in-park Universal Studios Hollywood social media giveaway promotions (collectively, the “Promotions”). The Promotions are : Open only to permanent, legal U.S. and D.C. (including Alaska, Hawaii, and Puerto Rico) residents who are eighteen (18) years of age or older and who are present in the applicable theme park or venue at the time of the Promotion announcement. Officers, directors, and employees of Universal Studios Hollywood, members of these persons’ immediate families (spouses and/or parents, children, and siblings, and their spouses), and/or persons living in the same households as such persons (whether related or not) are not eligible to enter Universal Promotions. The Promotions are subject to all applicable federal, state, and local laws and regulations. Void where prohibited. Participation constitutes entrant’s full and unconditional agreement to these Official Rules and Universal’s decisions, which are final and binding in all matters related to the applicable Promotion. Winning a prize is contingent upon fulfilling all requirements set forth herein.

By participating in the social media Promotion via Twitter, you agree to these Official Rules, which are a contract, so read them carefully before participating. Without limitation, this contract includes indemnities to the Released Parties (defined below) from you and a limitation of your rights and remedies. The details and requirements for entry or participation in any Promotion shall be provided by the official Universal Studios Hollywood social media channels from time to time, at the discretion of Universal. You must follow the directions provided by Universal’s official social channels and otherwise be bound by and follow these Official Rules to be eligible to receive a prize in connection with any Promotion. The Promotions are in no way sponsored, endorsed or administered by, or associated with Twitter. Entrants are providing information to Universal and not to Twitter.

TIMING: Universal shall accept Promotion entries only during the Promotions entry period as provided for in the applicable Universal announcement (the “Entry Period”). If the applicable Promotion announcement does not indicate an Entry Period, then the Entry Period shall begin when the announcement is made and end when all Prizes have been claimed, but in no event shall the Promotion extend beyond sixty minutes from the time the Promotion is announced.

HOW TO ENTER: Your method of entry shall be as provided for in the applicable Promotion announcement during the applicable Entry Period. The giveaway location shall be identified by the Official Universal Twitter account. No other method of entry will be accepted. Limit one (1) entry per person per Promotion, regardless of method of entry. Additional entries beyond the specified limit will be void.

ENTRY AND TIMING: Universal’s designated representative is the official time-keeper for all Promotions. Universal reserves the right to disqualify any entrant for offensive, inappropriate, or obscene behavior or failure to comply with Universal’s theme park or venue rules and regulations or the Terms of Use . Entries from businesses, organizations or groups are not permitted. Any attempt by an entrant to obtain more than a single entry will void that entrant’s entries and that entrant may be disqualified.

WINNER SELECTION AND NOTIFICATION: The winner(s) of the applicable giveaway will be selected by the earliest arriving eligible entrant(s) who appear before Universal’s designated representative, as determined at Universal’s sole discretion. In no event shall the number of Winners exceed the quantity of available Prizes. Subject to verification of eligibility and compliance with the terms of these Official Rules, the potential winner(s) will be declared the official winner(s) of the applicable Promotion (each, a “Winner” and collectively, the “Winners”). The decisions of Universal are final and binding on all matters relating to these Promotions. Limit one (1) Prize per person, family or household per Promotion. Potential winners may be required to execute an affidavit of eligibility, release of liability, and publicity release (collectively, “Promotion Documents”). Noncompliance with these Official Rules may result in disqualification at Universal’s discretion.

PRIZES: The prize(s) and quantity of such prize(s) to be offered in each Promotion (each, a “Prize” and collectively, the “Prizes”) shall be identified by the Official Universal Twitter account. If no Prize quantity is stated, then a single Prize shall be awarded. The approximate retail value of each Prize shall be $20-400. Exact Prize details shall be determined in the sole and absolute discretion of Universal. Prizes are non-transferable and non-assignable, with no cash redemptions except at Universal’s sole and absolute discretion. Universal reserves the right to substitute any Prize (or any portion thereof) with one of comparable or greater value at its sole and absolute discretion. Each Winner is fully responsible for any and all applicable federal, provincial, state and local taxes (including income and withholding taxes). All costs and expenses associated with the Prize acceptance and use not specified by the Official social accounts as being provided, including but not limited to lodging, transportation costs, meals, gratuities and other expenses incurred by accepting the Prize are the sole responsibility of the Winner. All details of all Prizes will be determined by Universal in its sole discretion. All expenses and incidental costs not expressly stated in the description above, including but not limited to, taxes or other expenses are the sole responsibility of the Winner. Restrictions, conditions and limitations may apply. Winner will not receive difference between actual and approximate retail value. Prize is non-transferable and no substitution will be made except as provided herein at the Universal’s sole discretion.

CONDITIONS: By entering the Promotion, each entrant agrees for entrant and for entrant’s heirs, executors, and administrators: (a) to release and hold harmless Twitter, Instagram, Snapchat, Universal, Universal City Studios LLC, Universal Studios LLC, NBCUniversal Media, LLC, the parent, subsidiary, affiliated and related companies of each of the foregoing, the successors and assigns of each of the foregoing, and the respective directors, officers, constituent general and limited partners, employees and agents of each of the foregoing (collectively, “Released Parties”) from any liability, illness, injury, death, loss, litigation, or damage that may occur, directly or indirectly, whether caused by negligence or not, from such entrant’s participation in the or Promotion and/or his/her acceptance, possession, use, or misuse of Prize or any portion thereof (including any travel related thereto); (b) to indemnify Released Parties from any and all liability resulting or arising from the Promotion and to hereby acknowledge that Released Parties have neither made nor are in any manner responsible or liable for any warranty, representation, or guarantee, express or implied, in fact or in law, relative to Prize, including express warranties provided exclusively by Prize supplier that are sent along with Prize; (c) if selected as a Winner, to the posting of such entrant’s name on Facebook and the use by Released Parties of such name, voice, image, and/or likeness for publicity, promotional, and advertising purposes in any and all media now or hereafter known, throughout the world in perpetuity, without additional compensation, notification, permission, or approval, and, upon request, to the giving of consent, in writing, to such use; and (d) to be bound by these Official Rules and to waive any right to claim any ambiguity or error therein or in the Promotion itself, and to be bound by all decisions of Universal, which are binding and final. Failure to comply with these conditions may result in disqualification from the Promotion at Universal’s sole discretion.

PUBLICITY: Participation in the Promotion constitutes Winner’s consent to Universal’s and its agents’ use of winner’s name, likeness, photograph, voice, opinions, posts and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. Each Winner and their applicable guest(s) may be required to sign a publicity general release form.

ADDITIONAL TERMS: Universal reserves the right to cancel, suspend and/or modify the Promotion, or any part of it, if any fraud, technical failures or any other factor beyond Universal’s reasonable control impairs the integrity or proper functioning of the Promotion, as determined by Universal in its sole discretion. Universal and all Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to Twitter network issues, malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the determination of Winners; (5) late, lost, undeliverable, corrupted or misdirected messages or emails; or (6) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from entrant’s participation in the Promotion or receipt or use or misuse of any prize. No more than the stated number of prizes will be awarded. In the event that production, technical, seeding, programming or any other reasons cause more than the stated number of prizes as set forth in these Official Rules to be available and/or claimed, Universal reserves the right to award only the stated number of prizes by a random drawing among all legitimate, un-awarded, eligible prize claims. Universal reserves the right, in its sole discretion, to disqualify any individual it finds to be tampering with the entry process or the operation of the Promotion or to be acting in violation of these Official Rules or any other promotion or in an unsportsmanlike or disruptive manner. Any attempt by any person to deliberately undermine the legitimate operation of the Promotion may be a violation of criminal and civil law, and, should such an attempt be made, Universal reserves the right to seek damages from any such person to the fullest extent permitted by law. Universal’s failure to enforce any term of these Official Rules shall not constitute a waiver of that provision.

LIMITATIONS OF LIABILITY: THE REMEDY FOR ANY CLAIM SHALL BE LIMITED TO ACTUAL DAMAGES. IN NO EVENT SHALL ANY PARTY SEEK INJUNCTIVE OR ANY OTHER EQUITABLE RELIEF. You hereby waive all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses in any dispute related to or arising from these Official Rules or the Prize.

DISPUTES: The Promotion is governed by, and will be construed in accordance with, the laws of the State of CALIFORNIA, and the forum and venue for any dispute shall be in Los Angeles, CALIFORNIA. If THE controversy or claim is not otherwise resolved through direct discussions or mediation, it shall THEN be resolved by FINAL AND binding arbitration administered by JAMS in accordance with its Streamlined Arbitration Rules and Procedures or subsequent versions thereof (“JAMS Rules”).  The JAMS Rules for selection of an arbitrator shall be followed, except that the arbitrator shall be experienced and licensed to practice law in LOS ANGELES.  All proceedings brought pursuant to this paragraph will be conducted in the County of ORANGE.  THE REMEDY FOR ANY CLAIM SHALL BE LIMITED TO ACTUAL DAMAGES, AND IN NO EVENT SHALL ANY PARTY BE ENTITLED TO RECOVER PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING ATTORNEY’S FEES OR OTHER SUCH RELATED COSTS OF BRINGING A CLAIM, OR TO RESCIND THIS AGREEMENT OR SEEK INJUNCTIVE OR ANY OTHER EQUITABLE RELIEF. Any claims for bodily injury, personal injury, or property damage arising out of the redemption, use or misuse of any portion of the theme park element of the Prize must be submitted to the jurisdiction and venue of the federal and state courts of the State of California, and construed and enforced in accordance with the laws of the State of California.

©2018 Universal Studios. Participants may copy these Official Rules for personal use only and not for any commercial purpose whatsoever. All rights reserved.

  • Stay in the Know

    When you sign up for emails, you'll get special offers,
    late-breaking news, and much more.

Like us on Facebook

Connect with Us


Español
Italiano
Français
Português
Deutsch
Polski
简体中文
繁體中文
한국어
日本語

Contact Us

For Groups of 10+

Meetings & Events

FAQs

Corporate Partners

Green is Universal

Sign Up for Email Alerts

Youth and Education

Community Relations

Jobs

Military Sales

Media Relations

What's Happening at NBCU

© 2026 Universal Studios. All Rights Reserved.

Copyright & Trademark Terms of Service Privacy Policy CA Rights Accessibility Information
x

FLEXPAY™ DETAILS


  • Estimated price per month for 11 months after initial down payment of $119 Silver, $144 Gold, $249 Platinum. 0% APR.
  • Then pay remaining balance for the first year in 11 low monthly payments billed monthly to your credit card (U.S. billing address required)
  • No interest on payments
    (0% APR; no approval necessary)
  • Pass auto-renews on a month-to-month basis after the first year; cancel at the end of any monthly renewal term without penalty
  • Access your account online
  • Only available on UniversalStudiosHollywood.com
Terms & Conditions
x

Terms And Conditions

x
Terms & Conditions Sample Contract

Because your purchase includes payments with FlexPay™, please read and agree to the contract agreement below:

Date of Contract: XX/XX/XX
Order ID: XXXX
Contract ID: XXXX

RETAIL INSTALLMENT CONTRACT


ANNUAL PERCENTAGE RATE
(The cost of my credit as a yearly rate) 0%
FINANCE CHARGE
(The dollar amount the credit will cost me) $0.00
Amount Financed
(The amount of credit provided to me or on my behalf) $XXX.XX
Total of Payments
(The amount I will have paid after I have made all payments as scheduled) $XXX.XX
Total Sales Price
(The total cost of my purchase on credit, including my down payment, of $XXX.XX)$XXX.XX

Payment schedule: 11 monthly payments beginning XX/XX/XX, the first 10 of which shall be $XX.XX and the 11th of which shall be $XX.XX.
See the agreement below for any additional information about nonpayment, default, and any required repayment in full before the scheduled date.


Itemization of Amount Financed:
    Cash Price$XXX.XX
    Today's Down Payment $XXX.XX
Amount financed (payment for balance of purchase price)$XXX.XX
Amount to abe paid on your credit card each month for 10 months $XX.XX
Amount to be paid on your credit the final (11th) month $XX.XX
My down payment and all future payments will be charged to my credit card.

PREPAYMENT: I may pay off the amount due in its entirety by credit card at any time without penalty. Partial payments are not permitted. Cash payments are not permitted.


I agree to purchase from Universal Studios Hollywood (USH), 100 Universal City Plaza, Universal City, CA 91608, the number of annual pass(es) printed below (“Passes”). I agree that the Passes are valid for twelve (12) months from the date of first visit that I select at the time of purchase, and thereafter will be automatically renewed on a month-to-month basis until I cancel them. I authorize USH to charge my credit card or any valid replacement card I supply in the future, for the term of 12 months from the date of purchase based on the amounts set forth above, and after the 12 month term of my Passes for future payments on a month-to-month basis. I acknowledge that, if any monthly payment by credit card is not completed (or is reversed) at any time during the initial 12 month payment term or during any monthly renewal term thereafter, my Passes may be suspended and I may be refused admission until the remaining balance is paid. If funds available through my credit card account are not sufficient to cover any payment when due, I am responsible for providing USH access to another credit card account to pay the full amount due.

After the initial 12 month term of my Passes expires, the monthly payment may change and will be equal to 1/12 of the then-current annual retail rate for the Passes (which may be rounded up to the nearest dollar). The payment date may also change. USH may also change the terms and features of the Passes, or convert them to a successor product. USH will notify me of any increase in the monthly payment and any material changes to the Passes or a successor product.

I agree that I may not cancel this Agreement during the initial 12 month payment term. After such 12-month term has expired, I may cancel my renewed Passes at any time by contacting USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and selecting the cancellation option for the account containing my renewed Passes. Such cancellation shall become effective at the end of the then-current monthly renewal term.

I understand that if I submit a valid promo code for a promotional offer for additional month(s) on my Passes, I agree that any such additional months shall be added to my Passes once I have paid for the entire initial 12 month payment term. I further agree that if I do not pay for the entire initial 12 month payment term, the promotional offer, if any, shall be void and I will not receive the additional month(s). I understand that renewal of my Passes on a month-to-month basis will occur at the end of the period including the initial 12 month term of my Passes plus any additional month(s) per the promotional offer. Promotional offers are not renewed.

By providing information USH requests, I agree that USH may contact me via phone or email to let me know about my account offers and events. Purchase limit of 9 Passes per credit card number. USH may sell or transfer this Agreement at any time, but I may not sell or transfer this Agreement.

I agree to purchase and accept, or promise to accept, delivery of the Annual Passes, and agree to pay USH or holder the “Total of Payments” identified above by credit card in accordance with the terms of this Agreement, including the Payment Schedule identified above. In addition to all other obligations in this Agreement, I agree to the following:

Revocation and Suspension: My Annual Passes provide me with revocable privileges which may be changed or cancelled by USH at any time without notice. My Annual Passes may be revoked for any reason, including but not limited to, the suspected purchase of my Annual Passes with an unauthorized credit card, missed payment(s), or if I or anyone for whom I have purchased an Annual Pass under this Agreement uses an Annual Pass for commercial purposes, or engages in activity which USH, in its sole discretion, deems improper, including without limitation, illegal activity or fighting or rowdy behavior at USH’s properties. In the event of revocation, USH or holder will have the right at its election to cancel this Agreement without refund, to continue to collect all amounts due under this Agreement as set forth herein, including all amounts due with respect to a revoked Annual Pass, or, provided that I have or anyone for whom I have purchased an Annual Pass under this Agreement has violated the terms and conditions of this Agreement or of the Annual Passes, to declare the entire balance under this Agreement immediately due and payable. If I or anyone for whom I have purchased an Annual Pass under this Agreement is suspected of violating any provision of this Agreement, any of the Annual Pass terms and conditions, or any other rules, regulations, or policies of USH, USH may suspend the Annual Pass held by such person or persons on a month-to-month basis subject to an investigation of the alleged violation. USH or holder will continue to collect all monthly payments due under this Agreement, including the monthly payment due for the Annual Pass that has been suspended, during any such month of suspension. Upon conclusion of the investigation and depending upon the findings of such investigation, USH may either reinstate the suspended Annual Pass and extend to cover the period of suspension, or immediately revoke the Annual Pass. In any event, USH or holder will continue to collect all amounts due under this Agreement as set forth herein.

Blackout Dates, Address Changes and Replacements: My terms and conditions provide information on days that my Annual Pass is not available for use for admission to the USH theme park, if any. All Annual Pass replacements must be done through the Guest Services lobby within the USH theme park. Address changes can be made either through the Guest Services lobby, by calling USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and updating my account profile. Any address or other contact information changes will not affect the validity of this Agreement or this Agreement’s applicability to my Annual Pass.

Any dispute or claim relating in any way to this Agreement or the Annual Passes purchased under this Agreement will be resolved by binding arbitration, rather than in court, except that I may assert claims in small claims court if my claims qualify. This Agreement is governed by the laws of the State of California, provided that The Federal Arbitration Act and federal arbitration law apply to this agreement to arbitrate. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would.

To begin an arbitration proceeding, I must send a letter requesting arbitration and describing my claim to USH’s registered agent CT Corporation System, 818 West Seventh Street, Suite 930, Los Angeles, CA 90017. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA’s Supplementary Procedures for Consumer-Related Disputes. The AAA’s rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA’s rules. In the event that I am able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation, USH will pay as much of my filing and hearing fees in connection with the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that my claim(s) are frivolous or asserted in bad faith. Likewise, USH will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines my claim(s) are frivolous or asserted in bad faith. I may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where I live or at another mutually agreed location.

We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action . We also each agree that I or you may bring suit in court to enjoin infringement or other misuse of intellectual property rights.

By using USH’s website to purchase and pay for Annual Passes, I consent to enter into the purchase electronically and to receive electronically my contract and disclosures about the purchase (“Documents”). By providing my consent, I confirm that I agree to enter into the transaction electronically and to receive electronically the Documents, which requires that I have a computer with internet access, and the latest version of the Internet Explorer, Google Chrome, Firefox or Safari web browser. If I do not provide my consent, I will not be able to complete a purchase using the website. My consent applies only to this particular purchase and associated Documents, and does not apply to any future transactions. I can withdraw my consent by calling USH at 1-866-254-8275, but my withdrawal will not affect the validity of this purchase or my receipt of the Documents. I may ask USH for a free paper copy of the Documents by calling the same number.

I will be asked to provide my address, telephone number, and other information. If that information later changes, I will let USH know by contacting USH at 1-866-254-8275 or by logging into my FlexPay™ account at https://ush.recurly.com/account/login and updating my account profile. By signing below, I acknowledge that I am at least 18 years old and acknowledge having received a copy of this Agreement. I also acknowledge that I have read and understand the terms and conditions and agree to be bound by this Agreement.

Name: XXXXXXXXXXXXXXX Credit Card Number: XXXXXXXXXXXXXXX
Address: XXXXXXXXXXXXXXX
               XXXXXXXXXXXXXXX
Number of Passes on Contract: X                                                        Credit Card Expiration: XX/XX
Name: XXXXXXXXXXXXXXX

 

NOTICE: ANY HOLDER OF THIS CONSUMER CREDIT CONTRACT IS SUBJECT TO ALL CLAIMS AND DEFENSES WHICH THE DEBTOR COULD ASSERT AGAINST THE SELLER OF GOODS OR SERVICES OBTAINED PURSUANT HERETO OR WITH THE PROCEEDS HEREOF. RECOVERY HEREUNDER BY THE DEBTOR SHALL NOT EXCEED ACCOUNTS PAID BY THE DEBTOR HEREUNDER.

Contact Information:
Universal Studios Hollywood
ATTN: Annual Pass/FlexPay™ Dept.
100 Universal City Plaza
Universal City, CA 91608
1-866-254-8275